Rest Express has won the Feefo Platinum Trusted Service Award.
We are proud to announce that we, Rest Express, have won the Feefo Platinum Trusted Service award. This award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights and only those businesses who have meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. The award is highly-valued badge of approval and this accreditation remains unique, as it is based purely on the interactions with real customers. Therefore, as all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.
“We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at Rest Express is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”Weston Mitchell, Rest Express
98% of Our Customers Rate us above 4 Stars.
Feefo only give the Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5. Rest Express have an overall 4.9 service rating and have over 21,856 reviews!
Feefo Director Congratulates us on our Award.
Congratulating Rest Express on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
“Feefo is all about powering up customer experience, which is why we have introduced our new Platinum category. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”